![]() The proposed settlement also focuses on consumer education. ![]() In addition, Zoom agreed to implement a user-support ticket system for the internal tracking of and communication with users about reports of meeting disruptions. Zoom also would be required to develop and maintain a documented process for communicating with law enforcement about meeting disruptions involving illegal content, including dedicated personnel to report serial meeting disrupters to law enforcement. For example, the Company agreed to implement security features, such as waiting rooms for attendees, a “suspend meeting activities” button, blocking users from specific countries and alerting users when third-party apps are used in a Zoom meeting. ![]() (“Zoom” or the “Company”) agreed to pay $85 million to settle a class action suit that alleged the Company violated users’ privacy rights by misleading consumers about encryption security, sharing data through third-party integrations without adequate notice or consent, and failing to protect private meetings from being disturbed by “zoombombings.” Class members would be eligible to receive payment, regardless of whether they paid for a Zoom account.Īs part of the settlement, Zoom also agreed to a number of changes to its privacy and security practices. On July 31, 2021, Zoom Video Communications, Inc.
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